LetsConnect.events

Terms of Service, Privacy Policy, GDPR & Data Processing Agreement, Cookie Policy and Acceptable Use Policy

Version 2.1 - Effective Date: 1 September 2026

These Terms of Service, Privacy Policy, Data Processing Agreement, Cookie Policy and Acceptable Use Policy (collectively, the "Terms") govern access to and use of LetsConnect.events (the "Platform", "Service", "LetsConnect", "we", "us" or "our"), operated by:

Platform Operator: Let's Connect Events by Ionut Vilceanu Registered address: Blvd Decebal 17, Bucharest, Romania Registration/VAT number: not applicable - operated by a sole trader Privacy and legal contact: me@ionutvilceanu.com

By creating an account, accessing the authenticated Platform, or ticking "I have read and agree", you confirm that you have read, understood and agree to be legally bound by these Terms.

If you do not agree, you must not create an account or use the Service.

PART I - TERMS OF SERVICE

1. The Service

LetsConnect.events is a lead-generation, contact-capture and event networking platform.

The Platform may allow users to:

• create personal or branded lead-capture pages;
• collect contact and business information from individuals;
• collect business cards, photographs, files, notes and opportunity information;
• receive Leads by email or through the Platform;
• store, organise, export and manage Leads;
• collaborate within teams or organisations;
• use additional functionality introduced by LetsConnect from time to time.

A person or record submitted through the Platform is referred to as a "Lead."

Features may be added, changed, limited or discontinued at any time.

2. Eligibility and accounts

You must have legal capacity to enter into these Terms.

If you create or use an account on behalf of a company, organisation or other entity, you represent that you have authority to bind that entity to these Terms.

You must provide accurate account information and keep it reasonably up to date.

You are responsible for maintaining the confidentiality and security of your login credentials.

You are responsible for activity performed through your account unless caused directly by a security failure attributable to LetsConnect.

You must promptly notify us if you reasonably suspect unauthorised access to your account.

3. Account hierarchy and data visibility

The Platform may use hierarchical account permissions including:

Platform Operator - Platform Staff - Organization - Manager - User

Unless otherwise configured:

• a User can access Leads and data assigned to or collected through that User;
• a Manager may access their own Leads and Leads belonging to Users assigned to their team;
• an Organization may access Leads and data collected through accounts, forms or branded links belonging to that Organization;
• authorised Platform Staff may obtain access where necessary to operate, secure and support the Platform;
• the Platform Operator maintains technical and administrative access as described in these Terms.

By joining an Organization or team, you acknowledge that authorised administrators of that Organization or team may access data associated with your use of that Organization's account.

4. Your Leads and content

As between you and LetsConnect, you retain your rights in the Leads, files and other content you lawfully submit to the Platform.

You grant LetsConnect a limited, non-exclusive right to host, copy, transmit, process, display and otherwise technically handle such content only to the extent reasonably necessary to provide, secure, maintain and improve the Service and fulfil the purposes described in these Terms.

This licence ends when the relevant data is deleted from our systems, subject to reasonable backup cycles, legal obligations and data that must be retained for security, dispute-resolution or compliance purposes.

5. Your responsibilities

You are solely responsible for determining whether you are legally entitled to collect and use the personal data that you submit to the Platform.

You agree that you will:

• collect personal data lawfully, fairly and transparently;
• provide required privacy information to Leads;
• identify an appropriate lawful basis for your processing;
• collect only data reasonably necessary for your purposes;
• honour applicable data-subject rights;
• comply with applicable marketing and electronic communications laws;
• not use LetsConnect for unlawful spam or unsolicited bulk communications;
• not collect or upload data that you have no lawful right to process;
• not intentionally upload malware or malicious code;
• not use the Platform for fraud, harassment, discrimination or other unlawful purposes;
• not attempt to gain unauthorised access to accounts, systems or data;
• not circumvent technical restrictions or security controls;
• not interfere with the normal operation of the Platform.

Unless expressly authorised by LetsConnect in writing, you should not intentionally use the Platform to collect special categories of personal data under Article 9 GDPR, including health information, biometric data used for identification, political opinions, religious beliefs, sexual orientation or similar sensitive information.

You remain responsible for your own communications and commercial relationship with your Leads.

6. Free Service

The Platform is currently offered free of charge unless expressly stated otherwise.

Free accounts may be subject to limits relating to storage, Leads, users, managers, organisations, emails, exports or other features.

LetsConnect may introduce paid plans or paid functionality in the future.

No user will be charged unless pricing is disclosed and the user expressly agrees to the applicable paid service.

Where reasonably practicable, users will have an opportunity to export their data before functionality essential to accessing existing data is removed.

7. Service availability

The Platform is provided on an "as available" and "as is" basis.

We aim to provide a reliable service but do not guarantee uninterrupted, error-free or permanently available operation.

Maintenance, upgrades, third-party failures, security events, internet failures or circumstances outside our reasonable control may temporarily affect availability.

8. Suspension and termination

We may suspend, restrict or terminate an account where reasonably necessary because of:

• violation of these Terms;
• unlawful use;
• suspected fraud or abuse;
• security risks;
• risk to other users or the Platform;
• legal or regulatory requirements;
• material interference with the operation of the Service.

Where circumstances reasonably permit, we will provide notice and an opportunity to remedy the issue.

You may stop using the Platform and request closure of your account at any time.

9. Intellectual property

LetsConnect, its software, design, source code, databases, trademarks, logos, interfaces and other Platform materials are owned by or licensed to the Platform Operator and are protected by applicable intellectual-property laws.

These Terms grant you only a limited, revocable, non-exclusive, non-transferable right to use the Platform in accordance with these Terms.

You may not copy, sell, sublicense, reverse engineer, scrape, systematically extract, reproduce or commercially exploit the Platform except where expressly permitted by us or by mandatory law.

10. Third-party services

The Platform may rely on third-party services for infrastructure, hosting, database services, authentication, storage, email delivery, security, analytics or other functionality.

We are not responsible for independent third-party services outside our reasonable control.

Where third parties process personal data on our behalf, they are handled as processors or sub-processors in accordance with applicable data-protection requirements.

11. Limitation of liability

To the maximum extent permitted by applicable law, LetsConnect and the Platform Operator shall not be liable for indirect, incidental, special, consequential or purely economic losses resulting from use of or inability to use the Service, including:

• lost profits;
• lost business opportunities;
• lost anticipated revenue;
• loss of goodwill;
• business interruption; or
• loss caused by a user's own unlawful or incorrect processing of Lead data.

The Platform Operator is not responsible for the content, legality, accuracy or subsequent use of Lead information collected by users.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law, including liability resulting from fraud, wilful misconduct or other liability that cannot legally be excluded.

12. Indemnification

To the extent permitted by applicable law, business users and organisations agree to indemnify and hold harmless the Platform Operator against third-party claims, losses, liabilities and reasonable costs resulting from:

• their unlawful collection or use of personal data;
• content uploaded by them;
• communications sent by them;
• infringement of third-party rights;
• material violation of these Terms; or
• violation of applicable law,

except to the extent the claim results directly from an unlawful act or omission attributable to the Platform Operator.

PART II - PRIVACY POLICY

13. Scope of this Privacy Policy

This Privacy Policy describes how LetsConnect processes personal data relating to:

• account holders;
• visitors to the Platform;
• organisation administrators;
• managers and users;
• people communicating with LetsConnect;
• Leads, where LetsConnect processes their information on behalf of an account holder.

The role of LetsConnect under GDPR depends on the relevant processing activity.

14. When LetsConnect is Controller

LetsConnect generally acts as Data Controller for personal data necessary to operate its own relationship with Platform users, including:

• account registration information;
• login and authentication information;
• account preferences;
• communications with us;
• security information;
• IP addresses;
• device/browser information;
• technical and activity logs;
• consent records;
• billing information if paid services are introduced;
• information necessary to prevent fraud and abuse.

15. When LetsConnect is Processor

For personal data contained in Leads, forms, uploaded files and related business records collected by an account holder for that account holder's own purposes: the account holder or relevant Organization is generally the Data Controller; and LetsConnect acts as Data Processor.

LetsConnect processes this information on behalf of and according to the instructions of the relevant Controller, subject to applicable law and this Data Processing Agreement.

16. Personal data we may process

Depending on how the Service is used, personal data may include:

Account data

• name;
• email address;
• company;
• job title;
• telephone number;
• authentication information;
• account role;
• account settings.

Lead data

Information submitted through a Lead form may include:

• name;
• company;
• job title;
• email;
• telephone number;
• social or professional profile information;
• business interests;
• notes;
• event information;
• opportunity details;
• photographs;
• business-card information;
• documents or files voluntarily provided.

Technical data

We may process:

• IP address;
• device type;
• browser;
• operating system;
• timestamps;
• authentication events;
• diagnostic information;
• security logs;
• Platform activity.

17. Purposes and legal bases

Where LetsConnect acts as Controller, personal data may be processed for:

Providing the Service - where processing is necessary to perform our agreement with you or take steps requested by you before entering into that agreement.

Account administration and authentication - performance of our agreement and legitimate interests in operating the Platform.

Platform security, fraud prevention and abuse detection - legitimate interests in protecting users, data and infrastructure and, where applicable, compliance with legal obligations.

Technical support - performance of our agreement and our legitimate interests in supporting users.

Legal and regulatory compliance - compliance with applicable legal obligations.

Service analytics and improvement - our legitimate interests in understanding and improving the operation, reliability and usability of the Platform, subject to applicable privacy and cookie requirements.

Where processing relies on consent, consent may be withdrawn at any time without affecting processing lawfully performed before withdrawal.

18. Platform Operator administrative access

The Platform Operator maintains privileged technical access to the Platform infrastructure.

Authorised personnel may therefore technically access information stored within the Platform, including:

• Leads;
• Lead contents;
• uploaded photographs;
• business cards;
• PDFs and documents;
• account information;
• forms;
• organisation configurations;
• Platform communications;
• technical logs.

Such access is restricted to situations reasonably necessary for:

1. 1.operating and maintaining the Platform;
2. 2.diagnosing and correcting technical problems;
3. 3.providing requested support;
4. 4.maintaining security;
5. 5.detecting or investigating fraud, abuse or Terms violations;
6. 6.recovering or protecting Platform data;
7. 7.complying with applicable law or binding legal requests;
8. 8.generating aggregated or appropriately de-identified operational statistics.

Access is limited to authorised persons with an operational need to access the relevant information.

LetsConnect does not sell Lead personal data and does not permit unrelated account holders to access Leads outside the account hierarchy applicable to them.

Lead contents are not used for third-party behavioural advertising.

Use of the Service necessarily requires technical processing of information by the Platform Operator and its authorised processors. If you do not agree to such processing, you should not use the Service.

19. Data sharing

Personal data may be disclosed where reasonably necessary to:

• authorised members of your Organization according to account permissions;
• infrastructure and hosting providers;
• database and storage providers;
• authentication providers;
• transactional email providers;
• security and monitoring providers;
• professional advisers where necessary;
• competent public authorities where disclosure is legally required;
• a successor entity in connection with a legitimate merger, acquisition, restructuring or transfer of the Platform, subject to applicable data-protection requirements.

We do not sell personal data to data brokers.

20. International data transfers

We aim to use infrastructure located within the European Economic Area where reasonably available.

Where personal data is transferred outside the EEA, LetsConnect will use a transfer mechanism permitted by applicable data-protection law where required, which may include an adequacy decision, Standard Contractual Clauses or another lawful safeguard.

21. Retention

Account data is generally retained while the account remains active and thereafter only for as long as reasonably necessary for legal, security, accounting or dispute-resolution purposes.

Lead data is generally retained for the duration of the relevant account unless deleted earlier by the Controller or user.

Following account closure or a valid deletion instruction, relevant personal data will normally be deleted or anonymised within 90 days, subject to:

• backup rotation;
• legal retention requirements;
• security requirements;
• establishment, exercise or defence of legal claims.

Backup copies may remain temporarily until overwritten through normal backup cycles and will not be restored for ordinary operational use after a valid deletion except where necessary for disaster recovery or legal compliance.

22. Data security

LetsConnect implements technical and organisational measures appropriate to the nature and risk of the processing.

These may include, where appropriate:

• access controls;
• authentication controls;
• encryption in transit;
• infrastructure security;
• backups;
• logging;
• monitoring;
• role-based permissions;
• vulnerability and security maintenance.

No internet-based system can guarantee absolute security.

Users are also responsible for protecting their credentials and devices.

23. Your GDPR rights

Where applicable under GDPR, individuals may have rights including:

• access;
• rectification;
• erasure;
• restriction of processing;
• data portability;
• objection to certain processing;
• withdrawal of consent where consent is the legal basis;
• the right not to be subject to certain solely automated decisions;
• the right to lodge a complaint with a competent supervisory authority.

These rights may be subject to statutory limitations and exceptions.

Where LetsConnect acts solely as Processor, requests concerning Lead data will normally be referred to or handled in cooperation with the relevant Controller.

Requests concerning data for which LetsConnect acts as Controller may be submitted to: me@ionutvilceanu.com

Individuals also have the right to lodge a complaint with the competent data-protection authority, including, where applicable, the Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP).

24. Children

The Platform is designed for professional and business networking and is not intended for children.

Users must not knowingly use the Service to systematically collect personal data from children without an appropriate lawful basis and any consent or authorisation required by applicable law.

PART III - GDPR DATA PROCESSING AGREEMENT

25. Incorporation

Where a Platform user or Organization acts as Controller and LetsConnect processes personal data on its behalf, this Part constitutes the parties' Data Processing Agreement ("DPA") for the purposes of Article 28 GDPR.

By accepting these Terms, the Controller authorises LetsConnect to perform the processing described below.

26. Subject matter and duration

Subject matter: hosting, storing, organising, transmitting, displaying, securing, backing up and otherwise processing Lead data necessary to provide the LetsConnect Service.

Duration: for as long as the Controller uses the Service or LetsConnect retains the relevant information in accordance with lawful instructions or applicable law.

27. Nature and purpose

Processing may include:

• collection;
• recording;
• organisation;
• structuring;
• storage;
• retrieval;
• consultation;
• transmission;
• export;
• deletion;
• backup;
• security monitoring;
• other technical processing necessary to provide the Service.

The purpose is to provide and secure the LetsConnect lead-generation and contact-management functionality requested by the Controller.

28. Categories of data subjects

Data subjects may include:

• prospective customers;
• customers;
• business contacts;
• event participants;
• partners;
• employees or representatives of companies;
• other individuals whose information the Controller lawfully submits to the Service.

29. Types of personal data

Personal data may include:

• identity information;
• professional information;
• contact details;
• company information;
• event information;
• business interests;
• notes;
• photographs;
• business-card data;
• files;
• communications;
• other information submitted by the Controller or data subject.

The Service is not intended for systematic processing of special-category data unless expressly agreed otherwise.

30. Processor obligations

LetsConnect shall, where required by Article 28 GDPR:

• process personal data only on documented instructions from the Controller, including these Terms and the Controller's use and configuration of the Service, unless processing is required by applicable law;
• ensure persons authorised to process personal data are subject to appropriate confidentiality obligations;
• implement appropriate technical and organisational security measures;
• assist the Controller, taking into account the nature of processing and information available to LetsConnect, with reasonable requests relating to data-subject rights;
• provide reasonable assistance concerning security obligations, personal-data breaches, DPIAs and regulatory consultations where required by applicable law;
• notify the Controller without undue delay after becoming aware of a personal-data breach affecting personal data processed on behalf of that Controller;
• delete or return personal data following termination, at the Controller's choice where technically and legally applicable, unless applicable law requires continued storage;
• make available information reasonably necessary to demonstrate compliance with Article 28;
• permit legally required audits or inspections subject to reasonable notice, confidentiality, security and non-disruption requirements.

31. Controller obligations

The Controller represents and warrants that:

• it has a lawful basis for processing personal data submitted to LetsConnect;
• it has provided all legally required privacy information;
• its instructions comply with applicable data-protection law;
• it will not instruct LetsConnect to perform unlawful processing;
• it will respond appropriately to data-subject requests;
• it will use appropriate account permissions and security controls.

LetsConnect is not responsible for determining the Controller's independent lawful basis or the legality of the Controller's marketing activities.

32. Sub-processors

The Controller grants LetsConnect general written authorisation to use sub-processors reasonably necessary to provide the Service.

Sub-processors may provide:

• cloud infrastructure;
• databases;
• storage;
• authentication;
• email delivery;
• security;
• monitoring;
• support infrastructure.

LetsConnect will impose appropriate data-protection obligations on sub-processors as required by applicable law.

A current list of material sub-processors will be made available at me@ionutvilceanu.com or upon request.

Where required by GDPR, LetsConnect will provide notice of material additions or replacements so that Controllers may raise reasonable data-protection objections.

33. Instructions

The Controller's acceptance of these Terms, use of Platform functionality, configuration of forms and submission of information constitute documented instructions to LetsConnect to process personal data as necessary to provide the Service.

LetsConnect shall inform the Controller if, in its reasonable opinion, an instruction infringes applicable data-protection law, unless prohibited from doing so by law.

PART IV - COOKIE & TRACKING TECHNOLOGIES POLICY

34. Cookies

LetsConnect may use cookies, local storage and similar technologies.

These technologies may be used for:

Strictly necessary purposes

Necessary technologies may be used to:

• authenticate users;
• maintain sessions;
• remember essential preferences;
• provide security;
• prevent fraud;
• operate core Platform functionality.

Where permitted by applicable law, strictly necessary technologies do not require optional consent because the requested Service cannot function properly without them.

Analytics

If LetsConnect uses non-essential analytics technologies, they will be activated only in accordance with applicable consent requirements.

Marketing

If advertising or marketing cookies are introduced, they will not be activated before any consent required by applicable law has been obtained.

35. Cookie controls

Where legally required, users will be offered controls allowing them to:

• accept optional cookies;
• reject optional cookies;
• modify their preferences.

Rejecting optional cookies will not prevent access to functionality that does not depend on those cookies.

Users may also control cookies through their browser settings.

36. Cookie information

Where non-essential cookies are used, the Platform will provide information identifying their purposes and, where applicable, their providers and duration through the cookie-management interface or an updated cookie table.

PART V - ELECTRONIC COMMUNICATIONS

37. Service communications

By creating an account, you acknowledge that LetsConnect may send communications reasonably necessary to provide the Service, including:

• account verification;
• password/security notices;
• Lead notifications;
• service notices;
• support communications;
• important legal or Terms updates.

These are operational communications and are not necessarily marketing communications.

38. Marketing communications

Where marketing consent or another lawful basis is required, promotional electronic communications will be sent only in accordance with applicable law.

Users may unsubscribe from marketing communications using the mechanism provided in the communication or by contacting us.

Unsubscribing from marketing does not prevent essential transactional or security communications.

PART VI - MARKETING COMMUNICATIONS, NEWSLETTERS, PUSH NOTIFICATIONS AND PARTNER COMMUNICATIONS

39. Consent to marketing communications

Where you separately opt in to receive marketing communications, you expressly consent to LetsConnect.events using your contact details and account information to send you electronic communications that may include:

• newsletters and LetsConnect.events updates;
• information about new features, services, events and opportunities;
• event-related announcements and recommendations;
• push notifications;
• promotional messages and offers;
• communications from or relating to LetsConnect.events administrators;
• sponsored content and sponsored opportunities;
• promotions, offers, events or opportunities from selected commercial partners and sponsors;
• co-branded campaigns involving LetsConnect.events and its partners or sponsors;
• other relevant business, networking, event or promotional communications.

Communications may be delivered through channels for which you have provided the relevant contact information or enabled the relevant functionality, including email, in-platform messages and push notifications, subject to applicable law and your communication preferences.

40. Sponsors and partners

Where you have provided the applicable marketing consent, LetsConnect.events may send you promotional communications concerning selected sponsors and partners.

Unless separately disclosed to you and lawfully permitted, LetsConnect.events will not provide your personal contact details to an independent sponsor or partner for that third party to conduct its own direct marketing.

If we wish to share your personal data with a sponsor or partner so that they may contact you independently for their own marketing purposes, we will obtain any separate, specific consent required by applicable law and provide appropriate information about the recipient and purpose.

41. Voluntary consent

Consent to marketing communications is voluntary and separate from acceptance of the Terms of Service.

Refusing or withdrawing marketing consent will not prevent you from creating or using your LetsConnect.events account or from receiving communications strictly necessary to operate the Service, including security, account, transactional, legal and essential service notifications.

42. Withdrawal and unsubscribe

You may withdraw your marketing consent at any time, free of charge, through the unsubscribe link provided in marketing emails, your communication or notification settings where available, or by contacting us at me@ionutvilceanu.com.

Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.

Once consent is withdrawn, LetsConnect.events will cease sending communications covered by that consent within the period reasonably necessary to process the request and as required by applicable law.

43. Evidence of consent

LetsConnect.events may retain records necessary to demonstrate that valid consent was obtained, including the account identifier, consent wording and version, date and time of consent, consent status and subsequent withdrawal or preference changes.

PART VII - GENERAL LEGAL TERMS

44. Changes to these Terms

LetsConnect may update these Terms to reflect:

• changes to the Service;
• legal or regulatory requirements;
• security requirements;
• changes to infrastructure;
• new functionality.

Material changes will be communicated through the Platform, by email or another reasonable method before they take effect where required.

Where a change requires renewed consent under applicable law, we will request that consent.

Continued use after other notified changes take effect constitutes acceptance to the extent permitted by applicable law.

45. Transfer of the Service

The Platform Operator may transfer or assign its rights and obligations relating to LetsConnect as part of a merger, acquisition, corporate restructuring, sale of business or transfer of the Platform, subject to applicable law and data-protection obligations.

Users may not assign their account or obligations under these Terms without our consent where doing so would materially affect security or legal compliance.

46. Severability

If any provision of these Terms is held invalid or unenforceable, that provision will be interpreted or limited to the minimum extent necessary and the remaining provisions will continue in effect.

47. No waiver

Failure by LetsConnect to enforce a provision immediately does not constitute a waiver of that provision or of the right to enforce it later.

48. Entire agreement

These Terms, including the Privacy Policy, Data Processing Agreement, Cookie Policy and Acceptable Use provisions contained herein, constitute the agreement governing use of the Service unless another written agreement expressly applies.

49. Governing law and jurisdiction

These Terms are governed by the laws of Romania and applicable European Union law.

To the extent legally permitted, disputes relating to the Service shall be subject to the jurisdiction of the competent courts of Bucharest, Romania.

Nothing in this section deprives consumers or data subjects of mandatory rights or jurisdiction available to them under applicable law.

50. Contact

Questions regarding the Service: me@ionutvilceanu.com

Privacy or GDPR requests: me@ionutvilceanu.com

Legal notices: me@ionutvilceanu.com

PART VIII - ACCEPTANCE

51. Electronic acceptance

By ticking the acceptance checkbox and creating an account, you:

• confirm that you have read these Terms;
• confirm that you understand them;
• agree to be legally bound by the Terms of Service;
• acknowledge the Privacy Policy;
• acknowledge the account hierarchy and applicable data visibility;
• acknowledge that the Platform Operator and authorised service providers technically process and store data as necessary to provide the Service;
• where you act as Controller, enter into and accept the Data Processing Agreement contained in Part III;
• authorise the use of sub-processors in accordance with that Data Processing Agreement;
• agree to comply with applicable privacy, data-protection, marketing and electronic-communications laws when collecting or using Lead information.

Marketing consent under Part VI is asked for separately and is never a condition of creating an account.

If you do not agree to these Terms, do not create an account or use LetsConnect.events.

Copyright 2026 LetsConnect.events / Let's Connect Events by Ionut Vilceanu. All rights reserved.